Jim Flannery, A.C.I.I. Chartered Insurance Practitioner, has worked in the insurance industry since 1980. He served as Branch Manager of Irish National Insurance in Dundalk for six years, and then at senior management level in Eagle Star Insurance until 1999, when he founded Claims Management International. He has extensive knowledge and experience of policy covers and claims handling procedures. He has a very strong customer service ethos, and has lectured in the Chartered Insurance Institute examination syllabus.
Diarmuid McNulty was appointed as a director of Balcombes Ltd in 1992 having worked in the company since 1984. Diarmuid is recognised in the industry as an expert in handling business interruption claims and has a vast experience in all aspects of Management and Financial Accounts. His expertise in all aspects of property damage claims has been built-up over all those years of experience.
Karen has worked in the company since 1997 and is responsible for all aspects of managing the office as well as general administration, credit control and household contents claims.