Tag Archives: consumer protection code

Vote YES for Equality……Appoint Balcombes

The contract of insurance is an inherently un-equal one when it comes to making a claim. The warm and happy relationships depicted in Insurers’ advertising campaigns are set aside and the Insurer/Claimant relationship is no longer ‘personal’…… it’s business. On … Continue reading

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Balcombes Thinkpiece

In an age where the principles of light-touch regulation have been shown to fail Irish consumers, there are still aspects of the Consumer Protection Code, and industry practices within the Irish Insurance market, that are geared towards ‘light-touch’. There is … Continue reading

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Help!……I need somebody

Definition of ‘HELP’: “to make it easier or possible for (someone) to do something by offering them one’s services or resources”. As an Insurance industry, we need to offer HELP, not wait until it’s too late, or someone is screaming … Continue reading

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Why Balcombes?

When a property burns down, the owner needs pro-consumer independent advice to ensure their interests are protected.  They need expert help.  How can anyone know what they are entitled to claim for or how to go about it?  Click here … Continue reading

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Assessor v’s Direct

Insurers attitudes have hardened, some covers have been curtailed and premiums have increased; it is more important than ever for policyholders to have independent advice and representation when it comes to a property claim. Consumers expect and demand a better … Continue reading

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Balcombes “Fire Power”

“With Balcombes ‘Fire Power’ on your side you can level the playing pitch in favour of your clients”  said Jim Flannery, Director, Balcombes Claims Management, speaking to Insurance Brokers.  Unfortunately fires occur every day of the year.  Provided the home … Continue reading

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The Promise to Pay

We are at the time of year when the results of the IBA Service Awards are announced in the Irish Broker magazine (April edition), and this year in no exception.  What is somewhat different is the lack of clarity on scores … Continue reading

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Recession Impacts on Claims

The effects of the recession are having a pronounced impact on insurance claims in Ireland. Since the end of the Celtic Tiger the gross written premium in Ireland for General Insurance has fallen by 38%. This is as a result … Continue reading

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Property Claims – “agreed rates”?

Property Insurance claims in Ireland have been squeezed so hard over the last few years that Loss Adjusters have been offering unrealistically low rates to settle claims. We believe Loss Adjusting Companies who state that they are offering “agreed rates” … Continue reading

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